Recommend action plans
A practical action plan, with clear goals and resources, to fix a department's problems.
From $3,000 per project
Operations · Support functions
360 assessment of department
When a department underperforms, the cause is rarely just one thing. We gather feedback from people inside and outside the business and review the department's goals, leadership, team, processes and resources. You get a clear picture of what is working, what is not and where skills are missing.
Who it’s for
- A support department is not delivering what the rest of the business needs.
- You have a new head of department and want an independent baseline.
- You are planning a restructure and want the facts first.
What you get
- Feedback from internal and external stakeholders.
- A review of the department's goals, objectives and key performance indicators (KPIs).
- An evaluation of leadership and management within the department.
- An assessment of team dynamics, including teamwork, collaboration and communication.
- An analysis of the department's workflows, processes and procedures.
- A review of how budget, staff, technology and other resources are allocated.
- Identification of skills gaps and development needs.
Not included
- Implementation of the recommendations, which is quoted separately if you want us to do it.
- Follow-up and ongoing monitoring.
- Third-party costs (for example survey tools or assessment platforms).
Third-party costs, taxes and expenses are billed separately unless your proposal states otherwise.
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Talk to us about this service
Tell us about your product and what you need. We will reply with a fixed scope, a written fee and a timeline.