Packaging and unboxing experience
Packaging that reflects your brand, works in use and makes the unboxing memorable.
From $3,000 per project
Sales & Marketing · Customer Experience
Loyalty programs
A loyalty program should reward the customers worth keeping, at a cost your margin can carry. We set the program strategy and design, segment your customers, design the membership cards and mobile app, and design a referral program so loyal customers bring in new ones. Building the cards and app is a separate piece of work.
Who it’s for
- You have repeat customers and nothing in place to reward them.
- Your current loyalty scheme costs money without changing how customers behave.
- You want your existing customers to refer new ones.
What you get
- Loyalty program strategy and design.
- Customer segmentation, so rewards match the value and behavior of each group.
- Design of the membership cards and mobile app for the program.
- A referral program.
Not included
- Building the membership cards and mobile app.
- Implementation of the recommendations, which is quoted separately if you want us to do it.
- Ongoing evaluation after the project ends.
- Third-party costs (for example card printing or loyalty software subscriptions).
Third-party costs, taxes and expenses are billed separately unless your proposal states otherwise.
Related services
Instructional content and videos
Manuals, videos, e-learning and FAQs that show customers how to use your product.
From $2,000 per project
Concept store development
A store concept, layout and merchandising plan ready to hand to your fit-out team.
From $8,000 per project
Talk to us about this service
Tell us about your product and what you need. We will reply with a fixed scope, a written fee and a timeline.